We often say that we are just the right mix of Thelma & Louise, Laverne & Shirley, Rachel & Monica, and Lucy & Ethel. We think it has made a great foundation for our business, life, and friendship. We take what we DO very seriously, but we don’t take ourselves too seriously (just look at our list).
Thelma & Louise – While we don’t relate to many of their habits, we do have adventurous spirits. We enjoy being on the edge of new ideas and are always up for an adventure, which usually entails some “outside the box” photo outing. We are not shy and certainly try to have a “why not” attitude to trying something new.
Laverne & Shirley – These girls were silly (which we are), but they were also hard workers. That is our connection. We work very hard, but we work from the heart. We do what’s right by our customers, and we treat them how we would want to be treated.
Rachel & Monica - These two were different, but yet the same. That’s US! We couldn’t be more like sisters. We each have our own style, forte’, and opinion. However, we respect each other and work together in a very unselfish/supportive way. Plus, we like coffee (for those Friends fans).
Lucy & Ethel – Gosh, I think you just have to know us and see us in action to fully grasp this connection. There isn’t a day that goes by where we aren’t laughing at something. Life just seems to place us in Lucy & Ethel situations…in a good way.
All of the duos above are based on friendship. That’s Spell-It-Out Photos. We are the founders, but the whole studio and our supplier relationships are based on solid respect and relationships/friendships. Everyone seems to have the same work ethic, appreciation for customer service, and respect for running a business. We are very fortunate.
When our customers call, we feel the same way. It’s not just someone calling an 800 number. It’s someone calling for help of some kind. It can be as simple as a price or as special as a custom gift for a wedding. Our goal is to treat them as we would our friend.
We frequently tell our customers to send us a photo of them with the finished product. Yes, they are fun to post on Facebook and our site. However, each piece that we make is special. Seeing where and who it ends up with, is like getting to read the last chapter of the book. We know how the story ends.
Needless to say, it’s a pleasure to say we GET to go to work. There is not a HAVE TO in there. It’s definitely a GET TO. Lucky us!